IPSE welcomes new complaints service

Posted 22nd December 2017 in For Businesses For Workers

The IPSE has welcomed the setting up of a new Small Business Commissioner website and complaint handling service.

It is hoped the new service will help to handle issues about unfair payment practices and benefit many of the UK’s small enterprises.

Jordan Marshall, IPSE’s policy development manager, said: “For too long, late payment culture has been a blight on the self-employed. This is therefore definitely a big step in the right direction. IPSE has long called for the creation of a Small Business Commissioner to champion the rights of the UK’s smallest businesses – our 4.85 million self-employed.

“It is excellent to see this becoming a reality with the introduction of the complaint handling service, as well as the new website with its guidance on rights and payment issues.”

The IPSE is also calling for more work to be done to promote the role of the Small Business Commissioner and ensure more know about the complaints handling service.

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