EXPERT SERVICES

FOR THE RECRUITMENT INDUSTRY

Privacy Notice

WHAT IS THIS PRIVACY NOTICE FOR?

This notice sets out how JMK Group UK uses and protects any information that you provide when using our website www.jmkgroupuk.com or any of our products and services. This ensures that JMK Group UK:

– Complies with data protection law and follows good practice
– Protects the rights of staff, customers and partners
– Is open about how it stores and processes individuals’ data
– Protects itself from the risks of a data breach.

If you do not agree to anything within this notice you should refrain from submitting your personal data to us and cease using our website.

DATA CONTROLLER

JMK Group UK is the data controller for any personal information supplied to us in relation to enquiries about our products, services and when registering as a client or candidate, unless otherwise stated.

There are many ways you can contact us, including by phone, email, post and website live chat. Details are provided below:

Postal address: JMK Group UK, Highbridge House, 93-96 Oxford Road, Uxbridge, UB8 1LU

Telephone Number: 01895 447800

Email Address: support@jmkgroupuk.com

Website: https://jmkgroupuk.com/

For any questions about this notice or our data protection practices generally, please submit these in writing by post or email, heading your communications with FAO: Data Protection Officer.

WHAT WE COLLECT

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • You have made an enquiry through our website, by email or by telephone
  • You have made an information request to us
  • You have applied for a job or secondment with us
  • You are representing your organisation
  • You are using our services

We currently collect and process personal identifiers such as name and email address when you submit an enquiry through our website. If you register for our services we will collect additional identifiable information required to provide that service to you. If you apply for a job with us we will collect additional identifiable information necessary for your employment.

From time to time we may also receive some personal information indirectly. The following are some scenarios where this may occur:

  • An employee of ours gives your contact details as an emergency contact or referee;
  • From public authorities, regulators or law enforcement bodies;
  • Where you have made a complaint to a third party about one of our employees;
  • If you are a worker requiring the services of an umbrella, and you have asked your recruitment agency for a recommendation, they may provide us with your name and contact information;
  • Where you have instructed us to act on your behalf for PSC accountancy services, we may receive communications relating to your personal affairs from Companies House and/or HMRC.

We do not provide services to children or proactively collect their personal information. We do not store credit card details, nor do we share financial details with any 3rd parties.

WHAT WE USE YOUR INFORMATION FOR

In respect of our customers, we will first and foremost use the data you have supplied to help you obtain the best service for you. We may use your data specifically for the following reasons: –

  • To provide our advertised services and contact you with any queries or issues;
  • To obtain feedback in order to improve our services;
  • To contact you via email, SMS or phone, about services that we believe you may be interested in;
  • To maintain our business relationship, where you are a user of our website as a client or candidate;
  • To assess data about you against services which we believe may be suitable for you;
  • Where you have consented, to directly market products and services, and advise you of any updates to our services. Where we do so you will be able to unsubscribe at any time from receiving any further communications from us;
  • We may periodically send promotional emails about new services, specials or other information (which we think you may find interesting) using the email address which you have provided. You can opt out of this at any time;
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests;
  • To fulfil contractual obligations;
  • To third parties where we have retained them to provide services that we, you or our client have requested including references, qualifications and criminal references checking services (as required), verification of the details you have provided from third party sources. These third parties comply with similar undertakings of privacy and confidentiality as JMK Group UK;
  • To trusted third parties who perform functions on our behalf and who also provide services to us, such as professional advisors, IT consultants carrying out testing and development work on our business technology systems, research and mailing houses. These third parties comply with similar undertakings of privacy and confidentiality as JMK Group UK;
  • To comply with the law, if they require us to do so we may also release your personal information to regulatory or law enforcement agencies.

In some cases you will become our employee, so we will also use your information in order to comply with our obligations as an employer, such as:

  • Paying your salary
  • Monitoring your performance
  • Ensuring your safety and wellbeing
  • Managing discipline and grievances
  • Contacting you in the course of your work.

The lawful basis for our processing activities are therefore as follows:

  • Consent. Where we have received your consent, either where we have asked for your consent before undertaking a specific activity, or where you have specifically asked us to undertake a specific activity thereby giving your consent;
  • Contract. Where we must do so to perform a contract with have with you, either a contract for services or contract of employment;
  • Legal obligation. Usually in respect of reporting, compliance with regulators, and our legal obligations as an employer.

HOW WE STORE YOUR PERSONAL INFORMATION

Your information is securely stored on the JMK Group UK server which is located in the UK.  The server is protected by approved security software and a firewall.  The only people able to access personal data are those who need it for their work. This data is protected by strong passwords which are changed regularly and is backed up regularly. 

Data will not be shared informally, and when access to confidential information is required, employees must request it from their line managers. JMK provides training to all employees to help them understand their responsibilities when handling data. 

When data is stored on paper, it should be kept in a secure place where unauthorised people cannot see it. When not required paper or files are kept in a locked drawer or filing cabinet. Data printouts are shredded and disposed of securely when no longer required. 

 

HOW LONG DO WE KEEP INFORMATION FOR?

We will only retain data for as long as there is either a statutory requirement for us to do so or to be able to provide a service to you. This will usually require us to retain your personal data after any business relationship has ended for accounts, records and legal purposes and to deal with any account support questions. We will delete data once legal requirements allow us to do so.

YOUR RIGHTS

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.


Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.


Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.


Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.


Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.


Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.


You are not required to pay any charge for exercising your rights. If you make a request we have one month to respond to you. Please use the contact details provided above if you wish to make a request.

SHARING YOUR INFORMATION

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to do so by law.

OUR WEBSITE

Our website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

Please note that: This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

Security

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. Our services are all hosted from a datacentre within the EEA. We undertake regular vulnerability scans of our website and services to ensure your data is safe.

Cookies

Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Our website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

Other cookies may be stored to your computer’s hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Analytics

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information [http://www.google.com/privacy.html ].

Contacting us through our website

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed above. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.

Social Media Platforms

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

HOW TO COMPLAIN

If you have any queries or concerns, please contact us using the details provided above and we’ll respond within 30 days. If you remain dissatisfied, you can make a complaint about the way we process your personal information to the UK supervision authority, the ICO. The ICO’s address: 

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO Website: https://www.ico.org.uk

RESOURCES & FURTHER INFORMATION

We work to high standards when it comes to processing your personal information. If you have any queries or concerns, please contact us using the details provided above and we’ll respond within 30 days. If you remain dissatisfied, you can make a complaint about the way we process your personal information to the UK supervision authority, the ICO.

v.3.0 September 2020 Edited & customised by: JMK Group UK, Highbridge House, 93-96 Oxford Road, Uxbridge, Middlesex, UB8 1LU

CLIENT FEEDBACK

At Grafton, our Recruitment Consultants have found the service to be excellent. With increased margins and a simple referral program for our candidates, JMK have made the process extremely easy. I would not hesitate to recommend JMK

Louise

Business Manager

At Grafton, our Recruitment Consultants have found the service to be excellent. With increased margins and a simple referral program for our candidates, JMK have made the process extremely easy. I would not hesitate to recommend JMK

Louise

Business Manager

At Grafton, our Recruitment Consultants have found the service to be excellent. With increased margins and a simple referral program for our candidates, JMK have made the process extremely easy. I would not hesitate to recommend JMK

Louise

Business Manager

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