EXPERT SERVICES

FOR THE RECRUITMENT INDUSTRY

Privacy Policy

WHAT IS THIS PRIVACY POLICY FOR?

This privacy policy is served by JMK Group UK, encompassing JMK Business Solutions Ltd (Company No.6946004), JMK Professional Services Ltd (Company No.08758032) and JMK Group UK Ltd (Company No. 06233016) all of Highbridge House, 93-96 Oxford Road, Uxbridge, Middlesex, UB8 1LU.

This policy tells you what to expect us to do with your personal information when you make contact with us, use our website (www.jmkgroupuk.co.uk), or use any of our products and services. This policy also outlines the obligations and requirements of website users and customers of JMK Group UK, and of JMK Group UK itself.

  • Within this policy we will tell you:
  • Why we are able to process your information;
  • What purpose we are processing it for;
  • Whether you have to provide it to us;
  • How long we store it for;
  • Whether there are any other recipients of your personal information;
  • Whether we intend to transfer it to another country; and
  • Whether we do automated decision-making or profiling.

 

JMK Group UK is committed to protecting personal data and information in accordance with the Data Protection Act 2018 and the EU General Data Protection Regulation (GDPR). If you do not agree to the following policy you should refrain from submitting your personal data to us and cease using our website.

DATA CONTROLLER

JMK Group UK is the data controller for any personal information supplied to us in relation to enquiries about our products, services and when registering as a client or candidate, unless otherwise stated.

There are many ways you can contact us, including by phone, email, post and website live chat. Details are provided below:

Postal address: JMK Group UK, Highbridge House, 93-96 Oxford Road, Uxbridge, UB8 1LU

Telephone Number: 01895 447800

Email Address: support@jmkgroupuk.com

Website: https://jmkgroupuk.com/

For any questions about this policy or our data protection practices generally, please submit these in writing by post or email, heading your communications with FAO: Data Protection Officer.

WHAT WE COLLECT

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • You have made an enquiry through our website, by email or by telephone
  • You have made an information request to us
  • You have applied for a job or secondment with us
  • You are representing your organisation

In order to submit an enquiry through our website or make use of the interactive chat feature, we collect personal and sensitive personal data such as name and email address.

We may request personal information from you in order to provide our services and register you as a customer. Registration information may include personal and sensitive personal data such as your name, address, date of birth, contact details, and e-mail address. As a payroll provider, in the course of providing our services to you we may collect personal and sensitive personal data relating to your payments. This may include, but is not limited to; your salary information, National Insurance number, and any attachment of earnings.

From time to time we may also receive some personal information indirectly. The following are some scenarios where this may occur:

  • An employee of ours gives your contact details as an emergency contact or referee;
  • From public authorities, regulators or law enforcement bodies;
  • Where you have made a complaint to a third party about one of our employees;
  • If you are a worker requiring the services of an umbrella, and you have asked your recruitment agency for a recommendation, they may provide us with your name and contact information;
  • Where you have instructed us to act on your behalf for PSC accountancy services, we may receive communications relating to your personal affairs from Companies House and/or HMRC.
We do not provide services to children or proactively collect their personal information. We do not store credit card details, nor do we share financial details with any 3rd parties.

WHAT WE USE YOUR INFORMATION FOR

In respect of our customers (clients and candidates), we will first and foremost use the data you have supplied to help you obtain the best service for you. We may use your data specifically for the following reasons: –
  •  To provide our advertised services and contact you with any queries or issues;
  • To obtain feedback in order to improve our services;
  • To contact you via email, SMS or phone, about services that we believe you may be interested in; To maintain our business relationship, where you are a user of our website as a client or candidate;
  • To assess data about you against services which we believe may be suitable for you;
  • To send your information to clients for potential jobs or to assess suitability for the role. We will obtain verbal consent before presenting your details to a client;
  • Where you have consented, to directly market products and services, and advise you of any updates to our services. Where we do so you will be able to unsubscribe at any time from receiving any further communications from us;
  • We may periodically send promotional emails about new services, specials or other information (which we think you may find interesting) using the email address which you have provided. You can opt out of this at any time;
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.
  • To fulfil contractual obligations with our clients;
  • To third parties where we have retained them to provide services that we, you or our client have requested including references, qualifications and criminal references checking services (as required), verification of the details you have provided from third party sources. These third parties comply with similar undertakings of privacy and confidentiality as JMK Group UK;
  • To trusted third parties who perform functions on our behalf and who also provide services to us, such as professional advisors, IT consultants carrying out testing and development work on our business technology systems, research and mailing houses. These third parties comply with similar undertakings of privacy and confidentiality as JMK Group UK;
  • To comply with the law, if they require us to do so we may also release your personal information to regulatory or law enforcement agencies.
In some cases you will become our employee, so we will also use your information in order to comply with our obligations as an employer, such as:
  • Paying your salary
  • Monitoring your performance
  • Ensuring your safety and wellbeing
  • Managing discipline and grievances
  • Contacting you in the course of your work.
The lawful basis for our processing activities are therefore as follows:
  • Consent. Where we have received your consent, either where we have asked for your consent before undertaking a specific activity, or where you have specifically asked us to undertake a specific activity thereby giving your consent;
  • Contract. Where we must do so to perform a contract with have with you, either a contract for services or contract of employment;
  • Legal obligation. Usually in respect of reporting, compliance with regulators, and our legal obligations as an employer.

HOW LONG DO WE KEEP INFORMATION FOR?

We will only retain data for as long as there is either a statutory requirement for us to do so or to be able to provide a service to you. This will usually require us to retain your personal data after any business relationship has ended for accounts, records and legal purposes and to deal with any account support questions. We will delete data once legal requirements allow us to do so.

YOUR RIGHTS

Under data protection law, you have rights we need to make you aware of. The rights available to you depend on our reason for processing your information. 

You are entitled to the following subject to some legal exemptions: –

  • request a copy of the personal information of which you are the data subject
  • to have any inaccuracies corrected
  • to have your personal data erased
  • to place restrictions on us processing your data
  • to object to processing
  • to request your data to be ported (data portability)

You can object or withdraw your consent to the use of your personal information at any time. This may affect the services we are able to supply you.

If you wish to request a copy of your personal information, please use the contact details for JMK Group UK provided above. 

For more information on your rights please visit the ICO website https://ico.org.uk/

SHARING YOUR INFORMATION

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to do so by law.

OUR WEBSITE

Our website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

Please note that: This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

Security
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. Our services are all hosted from a datacentre within the EEA. We undertake regular vulnerability scans of our website and services to ensure your data is safe.

Cookies
Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Our website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

Other cookies may be stored to your computer’s hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Analytics
This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information [http://www.google.com/privacy.html ].

Contacting us through our website
Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed above. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.

Social Media Platforms
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

RESOURCES & FURTHER INFORMATION

 

We work to high standards when it comes to processing your personal information. If you have any queries or concerns, please contact us using the details provided above and we’ll respond within 30 days. If you remain dissatisfied, you can make a complaint about the way we process your personal information to the UK supervision authority, the ICO.

v.2.0 November 2019 Edited & customised by: JMK Group UK, Highbridge House, 93-96 Oxford Road, Uxbridge, Middlesex, UB8 1LU

CLIENT FEEDBACK

At Grafton, our Recruitment Consultants have found the service to be excellent. With increased margins and a simple referral program for our candidates, JMK have made the process extremely easy. I would not hesitate to recommend JMK

Louise

Business Manager

At Grafton, our Recruitment Consultants have found the service to be excellent. With increased margins and a simple referral program for our candidates, JMK have made the process extremely easy. I would not hesitate to recommend JMK

Louise

Business Manager

At Grafton, our Recruitment Consultants have found the service to be excellent. With increased margins and a simple referral program for our candidates, JMK have made the process extremely easy. I would not hesitate to recommend JMK

Louise

Business Manager

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